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Redtie Butler

Privacy Policy

Redtie respects your privacy. We obey the relevant regulations such as [the law regarding the promotion of information and communication network use and protection of personal information]. By visiting the Site, you are consenting to the collection, use, disclosure and processing of your Personal Data as described in this Privacy Policy. We use user’s personal information only in necessity and to prevent unauthorized access, we maintain reasonable physical, electronic and organizational procedures to protect personal data against accidental or unlawful destruction or accidental loss, alteration, or unauthorized disclosure or access.

 

  1. 1. Information we collect

We collect Personal Data about you that you provide to us when using the Site. Personal Data may include your name, address, phone number, credit card details, e-mail address, accommodation name, accommodation location and/or length of stay. In addition to this, when using our Site, even if you do not make a reservation, we may collect other certain information, such as your geographic data, your nationality and password, search preferences related to specific searches, which browser you’re using, and information about your computer’s operating system, application version, language settings and pages that have been shown to you. When you make a reservation, our system registers through which means and from which websites you have made your reservation.

 

  1. 2. How We Use the Information We Collect

We use Personal Data and other information collected through the Site to;

  • - register you with the Site and create your user account
  • - provide you with the requested services (mainly to process and confirm your reservation with the accommodation provider or other supplier) after verifying your credentials
  • - build features that will make the services available on the Site easier to use
  • - for an improved user experience, internal training and general optimization purposes
  • - for the detection and prevention of fraud and other illegal or unwanted activities
  • - contact you in case there is any issue with your booking.

 

  1. 3. Sharing Your Personal Data

Save for disclosures mentioned in this Privacy Policy or as required or permitted by law in any relevant jurisdiction as mentioned below and the disclosure of your Personal Data and information required for completing your booking with the relevant accommodation of your choice and the sharing of certain Personal Data with selected partners where relevant (your details will be used for reporting and analysis purposes only), we will not disclose your Personal Data to third parties without your consent. However, we reserve the right to disclose your Personal Data to our affiliated (group) companies (in and outside your home country), including our affiliated (group) companies' employees and our trusted agents and representatives who have access to this information with our permission and who need to know or have access to this information to perform the service requested by you (including customer services) and internal (audit/compliance) investigations.

 

  1. 4. Membership Withdrawal

If you withdraw your membership from our site, we will remove and discard all your personal information. However, information below will remain for our database use;

  • - Reviews
  • - Travel Gallery
  • - Any other posts regarding our services
  • - Our service booking records

 

  1. 5. Personal Information Discard

In principal, we remove and discard user’s personal information once we achieve our purpose of gathering user’s information.

  • 1) Discard procedure : The user’s information will be discarded after a certain period of time based our policy and related statute.
  • 2) Discard method : Shredding machine is used for paper documents. If the information is on our system, our operator will discard all the records except the lists on section5.

 

  1. 6. Personal Information management person in charge

We have a person in charge who manages user’s personal information. If you have any question or request regarding our privacy policy, please contact;

Name : Hermes Jung

Phone : 070-4040-6227

E-mail : support@redtie.co.kr

 

  1. 7.Notice duty for policy change

Redtie respects the law regarding the promotion of information and communication network use and protection of information, the use and protection of credit information act, privacy agreement, basic law of electronic transactions and electronic commerce consumer protection act. Therefore, we will follow the any changes of government guidance and this may affect our privacy policy accordingly. If any change occurs, we will make an official announcement 10 days before the change on our site with the information below;

- The date of the policy change

- The reason of the policy change

- The content of the policy change

- Any other necessary information we need to inform

 

The privacy policy is valid from August. 1st 2016